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Plus Platinum Jewelry operates from Pompano Beach, Florida, and is known for its excellent engagement ring creation services. This jewelry store is situated at 2900 W Sample Rd, Pompano Beach, FL 33073, with phone numbers for inquiries being 954-969-9776 and 561-221-4009. It features a diverse selection of exquisite jewelry, including custom engagement rings, watches, and antiques, and has established a reputation for quality craftsmanship and personal service.
The store is staffed by dedicated professionals who prioritize customer satisfaction, ensuring a welcoming atmosphere for clients looking to create or select their perfect engagement ring. Notable reviews indicate a blend of experiences, with many customers praising the skill and patience of staff members like Ben, who is frequently recognized for assisting with complex requests and creating unique pieces.
Operating hours are as follows:
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: 10:00 AM – 6:00 PM
- Monday: 9:30 AM – 5:30 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 67%
Neutral sentiment: 16%
Negative sentiment: 17%
The overall atmosphere of customer feedback reflects a strong appreciation for the store's quality and service, with many repeating clients expressing loyalty. However, a few negative experiences highlight concerns around customer service and pricing transparency.
Best Review:
In a positive review, a customer praised Plus Platinum Jewelry for exceptional service and a wide selection of quality jewelry, emphasizing the outstanding engagement ring creation experience led by Ben.
Worst Review:
A negative review highlighted issues regarding the customer service experience, where a client expressed disappointment after an errant repair on their necklace and a lack of willingness to rectify the situation promptly.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Ben.
Positivity Score: 75%
Total Customer Feedback Reviewed: 57
Store Phone Number: 9549699776
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