Kay Jewelers, located at 436 B Azalea Square Blvd, Summerville, SC 29483, offers a range of services specializing in engagement ring creation. With a focus on providing high-quality jewelry and exceptional customer service, the staff at this location has been noted for their expertise in assisting customers through the ring selection and custom order process. The store operates in Dorchester County and is well-regarded for its large selection of engagement rings, repair services, and personalized consultations.
Operating hours are as follows:
| Day | Hours |
|-----------|-------------------|
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
The store has received a total of 161 reviews, with an overall sentiment score of 56% positive, 20% neutral, and 24% negative based on customer feedback from platforms such as Google and Yelp.
Overall Sentiment from Online Customer Reviews:
Positive: 56%
Neutral: 20%
Negative: 24%
Best Review:
Evan praised Kay Jewelers for their quality jewelry selection and stated that he has been happy with all his purchases.
Worst Review:
A customer, Larry, expressed frustration over a significant price increase for a ring repair, claiming that the initial estimate was drastically lower than what he was ultimately charged, eroding his trust in the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 66%
Total Customer Feedback Reviewed: 161
Store Phone Number: (843) 871-1671