Summerville Jewelers, located at 140 C W Richardson Ave, Summerville, SC, is a cherished local jewelry store offering a range of services including engagement ring creation, jewelry repair, and watch maintenance. With a solid reputation built on community trust, this family-run business excels in delivering personalized service that makes each customer feel special.

Many customers appreciate the warmth and knowledge of the staff, often praising their commitment to quality and craftsmanship. The owner and his team are known for their attentive approach, genuinely listening to clients' needs while helping them design unique creations. In particular, the timely and efficient service stands out, with many customers thrilled by quick turnaround times, especially for ring resizing and repairs.

However, some feedback highlights challenges with communication and occasional delays in service, which can leave customers feeling anxious about their treasured items. Overall, the sentiment is positive, with approximately 80% of customers reporting satisfaction with their experiences, while 10% have shown neutrality and another 10% voice concerns.

Opening Hours:

Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Brenna shared her delight with the knowledgeable and courteous service, emphasizing how multiple repairs and custom requests were handled with care and fair pricing.

Worst Review: Chris expressed disappointment over miscommunication regarding a lost family heirloom watch, noting a lack of updates from the staff during the recall process.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.