KAY Jewelers, located at 400 Commons Way, Unit 314, Bridgewater, NJ 08807-2800, offers a diverse range of jewelry services with a particular focus on engagement ring creation. Customers looking for personalized engagement rings can benefit from the knowledgeable staff, including standout team members like Angie and Andre, who are noted for their helpfulness and expertise in guiding customers through their selections. The store provides services such as jewelry maintenance and repair, custom orders, diamond upgrades, and appraisals, making it a versatile choice for those in Bridgewater Township, Somerset County.

Operating hours are:

| Day | Hours |
|-----------|--------------------|
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 9:00 PM |

Overall sentiment from online customer reviews:
Positive: 57%
Neutral: 23%
Negative: 20%

Positive feedback highlights exceptional customer service, particularly praising how staff accommodate engagement ring purchases with care and attention. Negative reviews often point to inconsistencies in service, such as incorrect ring sizing and perceived issues with customer care at times.

Best Review:
Paula L. shared her fantastic experience, emphasizing the seamless customization of her engagement ring and consistent return visits for cleaning and repairs, which she found very satisfactory.

Worst Review:
David G. expressed frustration regarding the discrepancy in diamond weight and urged future buyers to verify details thoroughly to avoid feeling misled regarding their purchases.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned: Angie, Andre.