Kay Jewelers, located at 3253 Donnell Drive, Forestville, MD 20747-3206, is a well-established jewelry store offering services centered around engagement ring creation and other fine jewelry needs. With a commitment to quality, Kay Jewelers provides a personalized shopping experience, featuring a wide selection of engagement rings, wedding bands, and various jewelry pieces. The skilled staff, including notable team members like Ruth and Teresa, are known for their excellent customer service and ability to assist customers in finding the perfect piece for their special moments.

The store operates in Prince George's County and offers a range of services including custom orders, jewelry repair, and appraisals. Their financing options are designed to make quality jewelry accessible for all budgets.

Operating Hours:
- Monday: 10:00 AM - 9:30 PM
- Tuesday: 10:00 AM - 9:30 PM
- Wednesday: 10:00 AM - 9:30 PM
- Thursday: 10:00 AM - 9:30 PM
- Friday: 10:00 AM - 9:30 PM
- Saturday: 10:00 AM - 9:30 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 23%
Negative: 11%

Customer reviews highlight a mix of experiences. Many appreciate the attentive service and knowledgeable staff, reflecting positively on their engagement ring purchase experience. Conversely, some customers have noted dissatisfaction with service quality and issues with staff professionalism.

Best Review: A customer commended the team at Kay Jewelers for their exceptional service and the wide selection of engagement rings available, specifically highlighting the helpfulness of staff members during the selection process.

Worst Review: One customer reported a negative experience, expressing frustration with unhelpful staff interactions, suggesting a lack of attentiveness during their visit.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include Ruth and Teresa.