Located at 2800 S Columbia Rd, Columbia Mall, Grand Forks, ND 58201, Kay Jewelers specializes in creating beautiful engagement rings and offers a variety of fine jewelry. With a contact phone number of 701-746-5484, this store aims to provide a range of services including custom engagement ring design, resizing, and consultations.

The staff at this location has received varied feedback; some customers have praised the friendliness and helpfulness of the associates, particularly mentioning a manager named Ryan who has been noted for his positive interactions. However, there are also numerous reports indicating challenges with customer service, including issues with hours of operation and staff attitude. The atmosphere for engagement ring creation appears to be a blend of supportive and frustrating experiences, reflecting a need for improvement in consistency.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 25%
Negative: 35%

Highlighting the feedback, Kay Jewelers has 34 total reviews, showcasing a spectrum of experiences that potential customers may find helpful in their decision-making.

Best Review:
Steph Travis shared that her experiences with the store have been overwhelmingly positive, noting multiple purchases including wedding sets and gifts, showcasing trust in their service.

Worst Review:
Kelsi F. described a distressing situation where she felt pressured to buy additional items and subsequently faced issues with a refund, leading to significant dissatisfaction.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------------|
| Monday to Saturday: 10 AM - 8 PM |
| Sunday: 12 PM - 6 PM |

Staff mentioned: Ryan