Helzberg Diamonds, Grand Forks, ND

Helzberg Diamonds, located at 2800 S Columbia Rd Ste 323, Grand Forks, ND 58201, is a prominent destination in Grand Forks County for those seeking assistance in creating stunning engagement rings and other jewelry pieces. The store offers a wide selection of ethically sourced diamonds and a diverse range of engagement ring styles to cater to various preferences and budgets. Their knowledgeable and polite staff, including notable team member Grant Fisher, has received recognition for being helpful and attentive, fostering a comfortable shopping experience.

However, reviews reflect a mix of sentiments, highlighting both positive and negative experiences. Some customers commend the staff's extensive knowledge and the shop's wide assortment of jewelry, noting positive interactions and good deals available during the store's closing sale. Conversely, there are reports of inconsistencies in customer service and issues with product repairs, which have caused dissatisfaction among some shoppers.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 25%
Negative: 10%

Opening Hours:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff:
- Grant Fisher

Best Review:
Jessica noted that the staff at Helzberg Diamonds were very polite and knowledgeable, making the ring selection process enjoyable while being mindful of her budget.

Worst Review:
Jessica mentioned a significant negative experience, citing poor customer service due to a lost wedding ring and issues with the quality of the jewelry, expressing her disappointment with the repairs and replacements offered.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.