Kay Jewelers Crossroads Promenade in Greenville TX

KAY Jewelers, located at 6906 Wesley Street, Unit C, Greenville, TX 75402, is a renowned destination for those looking to create unique engagement rings and find fine jewelry. The store operates in Hunt County and is known for its commitment to customer service, highlighted by the friendly and knowledgeable staff, including Manager Makayla Nipp.

Reviewing a total of 47 online reviews, it is clear that customers appreciate the welcoming atmosphere and the helpfulness of the staff when selecting and modifying jewelry. The store provides various services, including custom and special orders, jewelry maintenance and repair, and diamond upgrades. Many reviewers commend the team's expertise, especially regarding engagement and wedding rings, making this store a go-to for significant purchases.

However, there have been some critiques. A few customers expressed dissatisfaction with the ring sizing process and mentioned issues with getting timely service and repairs, suggesting that not all interactions meet the high standards set by the majority of reviews.

Overall Sentiment from Online Customer Reviews: Positive 75%, Neutral 15%, Negative 10%

Best Review: A customer named Maureen praised the staff for their friendliness and helpfulness, specifically noting the timely arrival of the ring ordered.

Worst Review: Richard shared a negative experience regarding ring sizing, stating that the store manager lacked the necessary skills for sizing and encountered multiple issues throughout the process.

Store Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Staff Members: Makayla Nipp (Manager)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.