Patchogue Jewelers & Service Center, Patchogue NY
Patchogue Jewelers & Service Center is a reputable jeweler located at 655 Montauk Hwy, Ste 14, East Patchogue, NY 11772, offering exceptional services for engagement ring creation and various jewelry repairs. The shop, established in 2009, features a team of experienced professionals, including Richard, the in-house master jeweler, who brings over 40 years of experience to the business. They specialize in custom jewelry design, ensuring that each customer receives personalized service, especially when crafting unique engagement rings.
Customer reviews reflect a mostly positive sentiment about the store's quality of work and customer service. With a total of 51 reviews examined, approximately 85% convey positive feelings, while about 10% are neutral, and 5% express negative sentiments.
Most reviews highlight the friendly and professional atmosphere, quick turnaround times, and reasonably priced services. Customers specifically appreciate the jeweler's craftsmanship and knowledge, noting the quality of the repaired jewelry and the custom engagement rings.
However, some reviews indicate isolated experiences of poor customer service, where customers felt their concerns were not handled adequately.
**Location and Contact Information:**
- Address: 655 Montauk Hwy, Ste 14, East Patchogue, NY 11772
- Phone: (631) 475-1441
**Hours of Operation:**
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | Closed |
**Staff Members:**
- Richard (Master Jeweler)
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Cassandra commended the owner for exceptional repairs and service, having consistently enjoyed her experiences since transitioning from a former jeweler.
Worst Review:
Ty raised concerns about rudeness and unprofessionalism during his visit, expressing disappointment in the service received.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 51
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.
