Kay Jewelers, located in the Dakota Square Mall at 2400 10th St SW, Unit 416, Minot, ND 58701, is a prominent jewelry store renowned for its exceptional engagement ring creation services. The store boasts a welcoming and knowledgeable staff, including recognizable faces such as Ashtin, who has been lauded for his attentive customer service. With a strong commitment to customer satisfaction, Kay Jewelers offers a variety of services, including custom designs, jewelry maintenance, appraisals, and financing options. The atmosphere is generally described as friendly and accommodating, ensuring that each customer feels valued as they embark on finding the perfect engagement ring.

Operating Hours:
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 10:00 AM – 8:00 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 11:00 AM – 7:00 PM
- Monday: 10:00 AM – 8:00 PM

Phone: (701) 852-0807

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is predominantly positive, with approximately 85% positive, 10% neutral, and 5% negative feedback. Customers frequently highlight the store’s dedication to exceptional service and quality jewelry, particularly in engagement ring creations. However, a few reviews express concerns regarding communication and wait times during busy periods.

Best Review:
Tiffany praised Kay Jewelers for their friendly staff, highlighting their commitment to ensuring her wedding ring was perfect after a repair. She noted the team's excellent service and attention to detail, making her feel special throughout the process.

Worst Review:
A customer named Holland experienced difficulties with communication and management regarding a service issue at Kay Jewelers. He described feeling frustrated by the lack of clarity during his visit, leading to a disappointing encounter.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.