Zales Jewelers is a prominent jeweler located in the Dakota Square Mall, Minot, ND, known for its extensive collection of diamond and precious jewelry, particularly in engagement ring creation. The skilled staff at Zales are noted for their exceptional customer service, helping clients select perfect pieces for significant occasions. With a focus on a seamless shopping experience, Zales offers engagement ring consultations, custom design, and repair services. The store operates in Ward County and is recognized for its diverse range of bridal collections, including both classic and designer styles.
Address: 2400 10th St SW, Dakota Square Mall, Minot, ND 58701
Phone: 701-852-6408
Operating Hours:
Monday - Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
The overall customer sentiment is largely positive, with approximately 80% of reviews reflecting a favorable experience, 15% neutral, and about 5% negative. The positive reviews frequently highlight the friendly and helpful nature of the staff, particularly during the process of selecting and creating engagement rings. However, a few negative reviews mention issues with customer service and product quality.
Best Review:
Eric praised the attentive and helpful staff at Zales, particularly highlighting their assistance in finding the perfect gift.
Worst Review:
A customer named Ray expressed significant dissatisfaction with the service they received, stating that the sales associates were the worst they had ever encountered and regretted not visiting a different store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
Staff Members Mentioned:
- Yuki
- Tiera
- Alaina
- Jen
- Damien
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 133
Store Phone Number: (701) 852-6408