Kay Jewelers East Hills Mall, Saint Joseph, MO

Kay Jewelers, located in St. Joseph, MO, offers a variety of services focused on engagement ring creation, alongside a wide selection of fine jewelry. Customers have noted the helpfulness and professionalism of the staff, contributing positively to the shopping experience. The store is known for its commitment to creating stunning engagement rings, providing options for custom designs and diamond upgrades. Despite some negative reviews highlighting issues with customer service and warranty adherence, the overall customer sentiment appears to be generally favorable, with many appreciating the selection and help received from the team.

Address: 3702 Frederick Blvd, Unit 45, St. Joseph, MO 64506
Phone: (816) 364-5566

Operating Hours:
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%

Best Review: A customer praised the friendly and accommodating staff, noting that they were recognized each time they visited and felt appreciated during their shopping experience.
Worst Review: Another customer reported a frustrating experience with unhelpful staff, mentioning that they felt ignored while waiting for assistance and received poor support when trying to resolve an issue with a previous purchase.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.