Kay Jewelers, located at 601 SE Wyoming Blvd, Casper, WY 82609, is a prominent jewelry store specializing in engagement rings and various jewelry creations. The store was recognized for its customer service and helpful staff, particularly referenced positively in multiple reviews. However, it is essential to note that Kay Jewelers in Eastridge Mall has been reported as permanently closed since February 24, 2022.
This store offered a range of services, including engagement ring creation and jewelry repair. Customers often appreciated the knowledgeable staff who provided guidance during their selection process.
Overall Sentiment from Online Customer Reviews:
The reviews for Kay Jewelers reflect a mixed sentiment with approximately 60% positive feedback, 20% neutral, and 20% negative. Customers praised the personalized assistance and the quality of jewelry, while some expressed dissatisfaction with service issues.
Best Review:
Austin appreciated the exceptional service at Kay Jewelers, mentioning the supportive staff who helped with his decision-making for men's rings.
Worst Review:
Candice noted a negative experience regarding the quality of jewelry she purchased, expressing disappointment despite praising the service from the staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday to Saturday: 11:00 AM - 7:00 PM
- Sunday: Closed
Staff Members:
- No specific staff members were mentioned.
Positivity Score: 70%
Total Customer Feedback Reviewed: 10