Kay Jewelers, located at 100 Frances Ln, Suite E, Beaver Dam, WI 53916, and reachable at (920) 356-1573, specializes in providing a wide variety of jewelry, with a noteworthy emphasis on engagement ring creation. The store operates with the commitment to delivering quality service and a no-pressure shopping atmosphere. Staff members have consistently been highlighted for their customer service, emphasizing that they are responsive and communicative throughout the engagement ring design process.

Despite the high praise for customer service, there have been concerns raised regarding service delays, particularly during the COVID-19 pandemic, which impacted deliveries and store operations. However, many customers express satisfaction with the quality of jewelry and the professionalism exhibited by the staff.

Operating Hours:
- Monday to Saturday: 11:00 AM - 7:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%

Best Review:
Katina Fischer noted that Kay Jewelers offers great prices and beautiful products, emphasizing her long-standing relationship with the store for her jewelry needs.

Worst Review:
Trinity Bartholomew shared frustration regarding timing issues with an order due to store closures tied to the pandemic, expressing disappointment over not receiving the ring on time.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.