Len's Diamond Center, located at 110 Front St, Beaver Dam, WI 53916, offers a selection of services specializing in engagement ring creation and fine jewelry. The store has been a presence in Beaver Dam for several years, known for its customer-oriented service. The staff, including owners Len and Maureen Lipsky, are recognized for their helpfulness and dedication to providing a positive experience for customers seeking personalized jewelry solutions.
However, the shop has a mixed reputation among customers. Positive reviews highlight the courteous staff and the quality of work they provide, with some customers appreciating the helpful nature of the staff during the engagement ring selection process. Conversely, negative sentiments point to concerns about the quality of craftsmanship and follow-up customer service, suggesting that some pieces may not meet the expectations of discerning clients.
Customer feedback indicates a polarized experience, with some patrons encouraging potential customers to look elsewhere if they seek superior craftsmanship, while others praise the helpful nature of the staff.
Overall Sentiment from Online Customer Reviews:
Positive: 38%
Neutral: 14%
Negative: 48%
**Opening Hours:**
- Operating hours are currently unavailable.
**Staff Members:**
- Len Lipsky
- Maureen Lipsky
Best Review: A customer shared that Len and Maureen are incredibly knowledgeable and attentive, which enhanced their experience while searching for a perfect piece of jewelry.
Worst Review: Another customer expressed disappointment, stating that the quality of the jewelry repair work did not meet their expectations and that issues were not adequately addressed by the shop.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 45%
Total Customer Feedback Reviewed: 10
Store Phone Number: 9208878296