Kay Jewelers, located at 2145 Eastern Ave., Unit J, Gallipolis, OH 45631-1873, offers an exceptional experience for those seeking to create the perfect engagement ring. With a reputation built on over 100 years of service, this jewelry store stands out in Gallia County for its dedication to customer satisfaction and quality craftsmanship. The knowledgeable staff, including Noelle, have received numerous accolades for their helpfulness and expertise, ensuring that every customer feels confident in their choice.

Services provided include custom designs for engagement and wedding rings, as well as comprehensive jewelry maintenance and repair. Customers appreciate the personalized attention they receive while selecting their pieces, often highlighting the staff's ability to offer insightful suggestions that match their preferences.

Operating hours are as follows:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The overall sentiment of customer reviews is overwhelmingly positive, with around 92% reflecting satisfaction with their experiences. Negative sentiments account for approximately 2%, while neutral sentiments make up about 6%.

Best Review:
Jessie praised the outstanding customer service at this Kay Jewelers location, noting that it surpasses any other Kay's she has visited, making her feel valued and appreciated.

Worst Review:
Misty shared a disappointment regarding the lack of warranty options for a ring she had resized, feeling that the response from the staff offered little support when issues arose.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Mentioned:
- Noelle