KAY Jewelers, located at 755 Gar Highway Plaza, Suite 5, Swansea, MA 02777, provides exceptional services focused on engagement ring creation and offers a wide range of jewelry options. The store operates in Bristol County and is known for its knowledgeable and friendly staff, including associates like Marc and Melanie, who are praised for their personalized service and expertise in helping customers find the perfect engagement rings. Customers appreciate the store's commitment to delivering a family-like atmosphere despite being a large retail chain, and many have shared positive sentiments about their experiences.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Phone: (774) 497-0547

Overall Sentiment from Online Customer Reviews:
The store has garnered 72 reviews, with an estimated 85% positive sentiment, 10% neutral, and 5% negative. Many customers highlight the excellent service and welcoming environment, while a few express concerns regarding pricing or service issues.

Best Review:
A customer named Elizabeth praised the team for providing an amazing experience, noting the exceptional service and selection available for engagement rings.

Worst Review:
Willyan expressed dissatisfaction with the repair service, mentioning he felt pressured to pay for additional services that he did not foresee as necessary.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.