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90% Score | Plante Jewelers, Swansea, MA

Plante Jewelers, located at 147 Swansea Mall Dr, Unit 4 in Swansea, MA, has established itself as a beloved destination for couples looking to create their dream engagement rings. A family-run business with a rich history, Plante Jewelers combines expertise with a personalized approach to ensure every customer feels valued.

Pierre and Nancy Plante, along with their son Marcel, lead a team dedicated to crafting custom jewelry that reflects individual stories and styles. Customers frequently commend the inviting atmosphere and the attentive service that makes the design process enjoyable. The staff's willingness to listen to clients' needs and provide expert advice stands out, with many reviews mentioning how the team transforms visions into stunning pieces.

While the overwhelming majority of feedback leans positive, a few clients have reported communication issues and occasional delays in service—though these instances seem to be the exception rather than the rule.

Customer Sentiment: Approximately 85% of customers express high satisfaction, while about 10% have neutral experiences and 5% have encountered problems.

Opening Hours:

- Tuesday to Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday & Monday: Closed

Best Review: Donna highlighted her recent custom-designed anniversary ring, crafted with care, and praised the exceptional service that brought her vision to life, making it a memorable piece for her celebration.

Worst Review: Louise expressed disappointment regarding a lost heirloom pearl and felt that the situation was not handled satisfactorily by the store.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 44

Store Phone Number: 5086730561

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 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Plante Jewelers
Plante Jewelers
90%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Plante Jewelers
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