Located at 735 Glynn Isle, Brunswick, GA 31525, Kay Jewelers is a prominent jewelry store situated in Glynn County. Known for its exceptional engagement ring creation services, the store offers a diverse selection of fine jewelry and expert assistance from knowledgeable staff. The store’s phone number is (912) 265-0045, making it easy for customers to inquire about their services or make appointments.
Kay Jewelers operates under consistent hours:
- Monday to Thursday: 10:00 AM - 8:00 PM
- Friday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM.
The reviews for Kay Jewelers highlight a mix of sentiments. On the positive side, many customers appreciate the personalized service, particularly during the engagement ring selection process. Staff members such as Jennifer and Mercedes have been frequently commended for their patience, knowledge, and attentiveness. Conversely, some reviews indicate dissatisfaction with customer service issues, ranging from wait times to perceived high pricing.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%
Best Review: A customer praised Jennifer for her exceptional assistance during the process of finding an engagement ring, noting her professionalism and knowledge about the products.
Worst Review: Another customer expressed frustration over poor customer service after experiencing significant waiting times and feeling that their concerns were overlooked.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Staff Members Mentioned**:
- Jennifer
- Mercedes
**Opening Hours**:
| Day | Hours |
|-----------|-------------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
Positivity Score: 80%
Total Customer Feedback Reviewed: 115