REEDS Jewelers, located at 104 Mall Blvd, Brunswick, GA 31525, operates within Glynn County and is a notable destination for engagement ring creation and other fine jewelry services. With operating hours from Monday to Saturday, 11 AM to 7 PM, and Sunday from 12:30 PM to 5:30 PM, the store provides a wide array of services including jewelry repair, ring resizing, and professional cleaning to maintain the brilliance of precious pieces.
Customer reviews reflect a diverse range of experiences with the staff, particularly highlighting the assistance provided by individuals such as Leah and Patrick. Many clients appreciate the personalized service and the commitment of the staff to meet their needs, resulting in positive feedback regarding the engagement ring selection and creation process. The positive reviews emphasize the quality of customer service, noting staff members' friendliness and knowledge.
However, some feedback points out challenges, particularly concerning communication and ring repair experiences that have resulted in dissatisfaction for certain customers.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%
Highlight Reviews:
Best Review: One customer praised the exceptional service from Leah, who assisted them in selecting the perfect engagement ring, ensuring the experience was enjoyable and stress-free.
Worst Review: A customer named Kristy expressed frustration with the handling of their engagement ring, including issues with the ring's quality and staff communication, leading to a less than satisfactory experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-----------------------|
| Monday - Saturday: 11 AM - 7 PM |
| Sunday: 12:30 PM - 5:30 PM |
Staff Members Mentioned: Leah, Patrick
Positivity Score: 75%
Total Customer Feedback Reviewed: 201
Store Phone Number: 9122671195