Kay Jewelers, situated in Green Acres Mall at 2034 Green Acres Rd W Ste. 0373 A, Valley Stream, NY 11581-1545, is renowned for its quality engagement ring creation and exceptional customer service. The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM. Customers can reach the store at (516) 599-1319.

The offerings at Kay Jewelers include a range of services specifically tailored for creating beautiful engagement rings, along with personalized jewelry consultations. The knowledgeable and friendly staff, including Manager Karen, have garnered praise for their excellent service. Many reviews highlight the attentive assistance customers receive when selecting or designing their engagement rings, showcasing a commitment to making significant moments memorable.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 9%
Negative: 13%

The reviews reflect a generally positive atmosphere, with the staff's dedication to customer satisfaction being a recurring theme. However, some reviews highlight shortcomings in customer service responsiveness.

Best Review:
Mike noted that the service received was wonderful, recommending the location for its attentive staff. He appreciated the assistance provided by team members in choosing a perfect piece of jewelry.

Worst Review:
Marissa expressed disappointment with the store’s service, mentioning difficulties in communication with staff regarding her order and long wait times for item availability.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM

**Staff Members Mentioned:**
- Karen (Manager)