Zales Jewelers, located in the Green Acres Mall, Valley Stream, NY, is renowned for its exceptional engagement ring creation services. With a legacy dating back to 1924, Zales offers a diverse collection of fine jewelry, including custom engagement rings tailored to individual tastes and budgets. Customers appreciate the attentive service provided by the staff, notably Samaya, who is frequently highlighted for her patience and expertise in guiding customers through the engagement ring selection process.
The store operates within Nassau County, providing a welcoming environment for all jewelry enthusiasts. Customers can also take advantage of repair services, cleaning and inspection, and the option to trade in or upgrade their diamond purchases.
Address: 1043 Green Acres Mall, Ste. 24, Valley Stream, NY 11581-1531
Phone: 516-825-3718
Operating hours:
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 7:00 PM
- Monday: 11:00 AM - 9:00 PM
- Tuesday: 11:00 AM - 9:00 PM
- Wednesday: 11:00 AM - 9:00 PM
- Thursday: 11:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews shows a favorable reception of Zales Jewelers. Approximately 75% of the reviews express positive experiences, while about 20% reflect neutral sentiments and 5% indicate negative feedback.
Best Review:
A customer named Michael praised the exceptional service provided by Samaya and noted how patient and knowledgeable she was in assisting with the selection of an engagement ring.
Worst Review:
A customer named Bara expressed dissatisfaction with the rude service from some employees, citing a lack of courtesy and professionalism that detracted from their experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 374