Kay Jewelers located at 4403 Black Horse Pike, Suite 1060, Mays Landing, NJ 08330-3103, is a distinguished jewelry store in Atlantic County renowned for its exceptional engagement ring creation services. With a phone number of (609) 641-4386, the store operates on the following hours:
| Day | Hours |
|-----------|-----------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |
The store boasts a strong reputation with over 130 reviews on Google, where customers frequently praise the knowledgeable and friendly staff, particularly commending employees like Tiffany and Cindy for their service in helping select and create personalized engagement rings. Customers have highlighted the enjoyable atmosphere and professional assistance throughout the purchase process, often feeling valued and respected.
However, some negative feedback has been shared, with a few customers expressing concerns regarding order cancellations due to inventory issues and dissatisfaction with follow-up services such as resizing.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: A customer named Timothy praised the service quality, noting the great staff and feeling welcomed every visit.
Worst Review: William mentioned frustration over an order cancellation that was not communicated properly, resulting in unexpected charges on his account.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 132
Store Phone Number: (609) 641-4386