Kay Jewelers in High Point, located at 271 Eastchester Drive, Harris Teeter Center, High Point, NC 27262, is a prominent jewelry store specializing in engagement ring creations and exceptional customer service. The store is known for its wide selection of fine jewelry, including engagement rings, wedding bands, necklaces, earrings, and bracelets. Customers appreciate the store's commitment to quality and the expertise of its staff, particularly in guiding them through the engagement ring process.

The store operates in Guilford County and can be reached at (336) 886-0042. It offers a range of services, such as jewelry maintenance and repair, custom orders, diamond upgrades, and appraisals. Kay Jewelers is particularly praised for providing a personalized shopping experience, empowering guests to create one-of-a-kind pieces.

Operating hours are as follows:

- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The overall customer sentiment towards Kay Jewelers is mixed. Positive feedback highlights the friendly and knowledgeable staff, mentioning names like Chireese for her exceptional service. However, negative reviews point to issues with communication and store policies. The ratings are approximately 70% positive, 20% neutral, and 10% negative.

Best Review:
Frank noted that the staff at Kay Jewelers provided A+ service, highly recommending the location to family and friends for their jewelry needs.

Worst Review:
Mark expressed dissatisfaction, stating that the management failed to assist with his return process and he felt neglected during his experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.