Simon Jewelers, located at 1345 N Main St, Ste 108, High Point, NC 27262, is renowned for its exceptional engagement ring creation and comprehensive jewelry services. With over 30 years of experience, the store is celebrated for its knowledgeable and friendly staff, including owner Gary Simon and staff member Christina, who consistently deliver high-quality customer service.

The store offers a wide array of services including custom jewelry design, jewelry repair, and watch services. Customers appreciate the vast selection of designer pieces and the emphasis on personalized attention during the engagement ring creation process. Simon Jewelers operates in Guilford County, NC.

The feedback from online reviews indicates a positive atmosphere, with a sentiment breakdown of approximately 85% positive, 10% neutral, and 5% negative from a total of 326 reviews reviewed.

Positive comments frequently highlight the exceptional customer service and the expertise demonstrated by the staff, particularly in helping clients choose and design custom engagement rings.

Negative reviews often mention isolated cases of miscommunication or service delivery issues, but these are generally countered by the store’s commitment to rectifying any concerns promptly and courteously.

| Hours of Operation |
|--------------------|
| Monday: Closed |
| Tuesday - Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 5:00 PM |
| Sunday: Closed |

Staff members noted include Gary Simon and Christina.

Best Review:
A customer praised Simon Jewelers for its extensive selection and excellent service in finding a unique white gold necklace, noting the team's attentiveness and efficient communication throughout the process.

Worst Review:
Another reviewer expressed dissatisfaction over a watch repair where the condition of their watch deteriorated after service, indicating a need for better quality control in handling items. However, the staff did offer a replacement at no charge as a goodwill gesture.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.