Kay Jewelers, located at 755 Oglethorpe Hwy., Ste. 101, Hinesville, GA 31313, is a well-known jewelry store specializing in engagement ring creation and a variety of other jewelry services. Customers can reach them at (912) 369-0083. The store operates in Liberty County and offers services such as custom and special orders, jewelry maintenance and repair, diamond upgrades, gold exchange, and appraisals.

The reviews indicate a mix of experiences. Many customers applaud the store's selection of engagement rings and the professionalism of the staff, specifically highlighting the assistance from employees like Theresa. Customers appreciate her knowledge and efficiency in helping them choose the right pieces. However, some reviews reflect dissatisfaction with customer service and issues related to product orders, with specific complaints about the quality of service during engagement ring purchases.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%

Highlight Reviews:
Best Review: Tyrome praised the store for its great service and impressive selection, reflecting a positive shopping experience.
Worst Review: Sara expressed disappointment over repeated issues with her custom jewelry order, feeling that the store had ruined two significant moments in her life.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Hours of Operation |
|--------------------------|
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

Staff members mentioned include Theresa.