Thomas Hill Jewelers, located at 110 E M L King Jr Dr Ste 1A, Hinesville, Georgia 31313, is a well-established jeweler specializing in engagement ring creation and personalized service. With over 23 years of experience in serving the local community, this family-owned store is known for its wide selection of stunning engagement rings and custom designs tailored to meet individual tastes. Customers can expect exceptional attention from the knowledgeable staff, led by the owners, Tom and Chrisie. The store is recognized for its commitment to quality, offering a range of services including jewelry repair, resizing, and custom design, ensuring every piece is crafted with care.
The atmosphere in Thomas Hill Jewelers is welcoming, as many reviews highlight the friendly demeanor of the staff. Positive sentiments dominate the reviews, showcasing a customer satisfaction rate of approximately 90%. There are a few criticisms regarding longer wait times for repairs; however, this is typically attributed to the high volume of customers, especially around busy seasons.
Customer Reviews Sentiment:
- Positive: 90%
- Neutral: 8%
- Negative: 2%
Best Review:
Mary expressed her appreciation for the attentive service at Thomas Hill Jewelers, noting how helpful Tom was in selecting a replacement stone for her grandmother's engagement ring, ensuring it matched her expectations beautifully.
Worst Review:
Nicolette raised concerns regarding the authenticity of a Pandora charm she purchased from the store, feeling disappointed after discovering it was not genuine.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members Mentioned:
- Tom Hill
- Chrisie Hill
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 329
Store Phone Number: 9128766036
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