Skaneateles Jewelry in Skaneateles, NY, is a well-regarded jeweler specializing in the creation of custom engagement rings and high-quality jewelry services. Located at 15 Jordan Street, this family-owned business has been serving the Central New York community since 1892, making it a trusted destination for couples looking to create their perfect engagement ring. Known for its exceptional customer service, the store provides a wide range of services, including custom designs, jewelry repairs, and appraisals. The friendly staff, including knowledgeable professionals like Wes and Kim, ensure clients feel welcomed and supported throughout their jewelry selection journey.
A total of 230 reviews were examined to gather insights about this jeweler.
Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews shows a strong positive response of approximately 98% positive reviews, 1% neutral, and 1% negative. Customers frequently commend the staff’s helpfulness, the quality of jewelry, and the overall customer experience.
Best Review:
Patty praised the wonderful service and professionalism she experienced while customizing her jewelry, indicating repeat visits in the future.
Worst Review:
A reviewer mentioned dissatisfaction with a resizing process that took longer than expected, although they acknowledged the staff's kindness during their visit.
**Operating Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 am - 6:00 pm |
| Tuesday | 10:00 am - 6:00 pm |
| Wednesday | 10:00 am - 6:00 pm |
| Thursday | 10:00 am - 6:00 pm |
| Friday | 10:00 am - 6:00 pm |
| Saturday | 10:00 am - 5:00 pm |
| Sunday | Closed |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.