Kay Jewelers, located at 631 A S Range Line Road, Joplin, MO 64801, is renowned for its exceptional engagement ring creation and personalized service in Jasper County. Central to its offerings are a variety of engagement rings, along with additional services such as jewelry maintenance, custom orders, and diamond upgrades. The store operates with a dedicated team, known for their friendly and knowledgeable approach, which is often praised in reviews.

Customers express a generally positive sentiment toward their services, with approximately 85% of reviews reflecting a favorable experience. While many appreciate the attentive staff and quality selections, some negative feedback highlights issues with customer service during busy periods.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff members noted include various consultants, although specific names were not mentioned.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
Sonny praised the store for providing great customer service and a wide selection of unique jewelry pieces, attributing his satisfaction to their attentive staff and quality offerings.

Worst Review:
Natalie expressed disappointment after a poor experience with a watch repair, claiming the staff broke her watch and suggested she was responsible, which left her feeling frustrated with the service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.