Zales Jewelers, located at 101 N Rangeline Rd., Ste. 150, Joplin, MO 64801-4118, is a notable jeweler in Jasper County, specializing in engagement ring creation and personalized jewelry services. This store offers an extensive selection of engagement rings, wedding bands, and custom jewelry options. Zales provides comprehensive services, including in-store ordering, custom jewelry design, repairs, and cleaning inspections to keep cherished items in optimal condition.
With a commitment to customer satisfaction, the knowledgeable staff, including reputed employees like Alex, have been mentioned for their helpfulness and friendly service.
Operating hours for Zales are as follows:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
Total reviews covered: 195
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews suggests a generally positive atmosphere for customers, with approximately 70% positive feedback, 20% neutral, and 10% negative sentiments. Customers frequently praised the helpfulness of the staff and the quality of jewelry offered. However, some reviewers expressed concerns about service consistency and warranty issues.
Best Review:
A customer named Brittany appreciated the quality of pieces and the excellent service received at Zales, highlighting their experiences as consistently positive.
Worst Review:
Jeff described a significant frustration when he was denied retrieval of his wife's repaired diamond wedding ring despite being authorized, indicating a lack of communication and service consistency.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 195
Store Phone Number: (417) 781-5553