Kay Jewelers, located at 10130 Crossing Way, Ste. 380, Denham Springs, LA 70726, offers a range of jewelry services, specifically excelling in engagement ring creation. This store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM. They provide custom and special order services, allowing customers to design unique one-of-a-kind pieces. In addition, they offer jewelry maintenance and repair, diamond upgrades, gold exchanges, and appraisals.
This location is known for its friendly and knowledgeable staff who assist customers in their quest for the perfect engagement ring. Many clients appreciate the personal attention given by the team, contributing to a positive shopping experience. However, some reviews mention instances of less-than-stellar customer service, indicating that experiences can vary.
Overall sentiment from online customer reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Best Review: Sarah praised the experience at Kay Jewelers, highlighting the friendliness and helpfulness of the staff.
Worst Review: Doug expressed dissatisfaction with the service at this location, reporting rude behavior and a lack of favorable pricing compared to another branch.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|-------------------|
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |
Staff members mentioned include Hayley, Katelynn, Zachary, and Ariana.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 57
Store Phone Number: (225) 667-0802