Salassi Jewelry & Fine Gifts, located at 239 N Range Ave, Denham Springs, LA, is a renowned jeweler specializing in engagement ring creation and other custom jewelry services. With a solid reputation reflected in 83 reviews, the store is noted for its design, build, repair, and watch servicing capabilities. The friendly and knowledgeable staff, including owner Renee, are often highlighted for their personalized service and attentiveness.
While many customers commend the employees for their excellent customer service and assistance in selecting and customizing engagement rings, there are instances where service experiences have garnered criticism. A common theme in reviews points to a great selection of unique pieces and a warm atmosphere. However, some reviews indicate dissatisfaction with specific service instances, such as unfulfilled promises regarding repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
**Opening Hours:**
- Wednesday: 9 AM - 5:30 PM
- Thursday: 9 AM - 5:30 PM
- Friday: 9 AM - 5:30 PM
- Saturday: 9 AM - 5:30 PM
- Sunday: Closed
- Monday: 9 AM - 5:30 PM
- Tuesday: 9 AM - 5:30 PM
**Staff Members:**
- Renee (Owner)
Best Review: Meagan praised the staff as the nicest in town, highlighting the great products and service offered.
Worst Review: T. G. expressed deep dissatisfaction regarding a watch repair that led to a dispute over charges and inadequate service follow-up.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 83
Store Phone Number: 2252718641