Kay Jewelers located in Lakeshore Mall, Gainesville, GA, is a well-established jeweler known for its engagement ring creation and various jewelry services. The store operates in Hall County and provides a broad selection of classic and modern engagement ring styles, ensuring customers find the perfect ring for their needs. Customers can also enjoy complimentary jewelry cleaning services and assistance from experienced staff. The store aims to create tailored experiences for each client seeking to make a meaningful purchase.
The contact number for Kay Jewelers is 770-532-3370. The address is 150 Pearl Nix Parkway, Unit D5, Gainesville, GA 30501.
Operating Hours:
- Monday to Saturday: 10:00 AM – 9:00 PM
- Sunday: 12:00 PM – 5:00 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment based on the reviews is mixed. Approximately 56% of the reviews are positive, 30% neutral, and 14% negative. Customers have praised the helpful staff and the selection of jewelry, while some have expressed dissatisfaction with customer service and store hours.
Best Review:
Donna highlighted the exceptional service at Kay Jewelers, emphasizing her strong recommendation due to the staff's attentiveness and the quality of the jewelry selection.
Worst Review:
Jessica expressed frustration with her experience, stating that the store manager was unhelpful and rude when she attempted to retrieve her merchandise without her claim ticket.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 71%
Total Customer Feedback Reviewed: 5
Store Phone Number: (603) 427-0802