Kay Jewelers, located at 1001 Barnes Crossing Rd Ste 303, Tupelo, MS 38804, is known for its specialized services in engagement ring creation and custom jewelry designs. The store operates in Lee County and is dedicated to providing expert jewelry repair and consultation. Customers appreciate the friendly and knowledgeable staff, who aim to assist clients in finding the perfect piece for significant life events. However, some reviews highlight concerns regarding customer service, specifically mentioning rude interactions and service failures during ring resizing and repair.

Opening Hours:
- Monday to Saturday: 11:00 AM – 8:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%

Best Review: Tierra Mayfield commended the staff for providing exceptional service through knowledgeable and courteous interactions.

Worst Review: Connie D. expressed dissatisfaction, stating that the store ruined a special occasion with poor service and the mishandling of an anniversary ring order.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.