The Diamond Divas of Way-Fil Jewelry, located at 1125 W Main St, Tupelo, MS 38801, operates as a distinguished jewelry store known for its engagement ring creation and custom jewelry services. With a legacy dating back to 1948, the store is not only a staple in the community but also specializes in jewelry design and repair, making it a prime choice for anyone seeking the perfect engagement ring.
Customers have expressed high satisfaction with the quality of service, showcasing a sentiment that emphasizes exceptional craftsmanship and customer service. The reviews often highlight the helpfulness and expertise of the staff, particularly the owner, Patti Thompson, who is certified in multiple fields related to jewelry creation, including being a Graduate Gemologist and a Certified Bench Jeweler. She is known for her personalized approach to engagement ring design.
However, some reviews indicate occasional concerns regarding customer wait times for services, reflecting a small percentage of negative sentiment among otherwise strong positive feedback.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
Hours of operation are as follows:
- Tuesday: 9 am - 5 pm
- Wednesday: 9 am - 5 pm
- Thursday: 9 am - 5 pm
- Friday: 9 am - 5 pm
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
Staff members mentioned include Patti Thompson.
Best Review: Diane highlighted outstanding service, appreciating the store’s pricing and the level of care received while selecting an engagement ring.
Worst Review: M A mentioned a negative experience and advised caution, emphasizing a less favorable interaction that was not aligned with the overall positive sentiments from other customers.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 10
Store Phone Number: 6628442427