Kay Jewelers, located in the Mall at Fox Run, offers a wide range of jewelry services with a special emphasis on engagement ring creation. Situated at 50 Fox Run Rd., Ste. L3, Newington, NH 03801, this establishment operates under the phone number (603) 430-8989. The store prides itself on its selection, offering personalized service that aims to assist customers in finding the perfect engagement ring.

The reviews gathered from various platforms indicate a mixture of experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 30%
Negative: 15%

Customers frequently highlight the helpfulness of the staff, such as Sandi and Monica, and commend their professional approach, particularly in assisting with engagement ring selections. Reviewers appreciate the store's diverse offerings, including custom creations and maintenance services.

However, some negative feedback has been identified, complaining about customer service inconsistencies and difficulties with repair processes, which affected certain customers' experiences.

**Opening Hours:**
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

**Staff Members:**
- Sandi
- Monica

Best Review: A customer praised the staff for creating a pleasant shopping experience, specifically mentioning the helpfulness and professionalism exhibited by staff members when selecting an engagement ring.

Worst Review: A customer expressed deep dissatisfaction regarding poor customer service and issues surrounding repairs, claiming that their experiences with the store were frustrating and disappointing.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.