Zales Jewelers - Fox Run Mall in Newington NH

Zales Jewelers, located at 50 Fox Run Rd Ste 94, Newington, NH 03801, is a jewelry store specializing in engagement ring creation and a wide variety of diamond and precious jewelry. Customers have reported mixed experiences with their services. While some praise the quality of the jewelry and the helpfulness of the staff, others express frustration with customer service and product quality.

Positive reviews highlight that the staff can provide excellent assistance during the engagement ring selection process, often going above and beyond to ensure customer satisfaction. Many customers have appreciated the personalized service and the ability to customize their purchases.

Negative feedback often revolves around long wait times for service and inconsistent customer interaction. Some customers have mentioned issues with product repairs and sizing, indicating that management could improve in addressing these concerns promptly.

Overall Sentiment from Online Customer Reviews:
Positive: 30%
Neutral: 15%
Negative: 55%

The total number of reviews considered for this overview is 74.

Best Review:
Tammy noted a great personal experience with the store when changing her ring setting, reflecting positively on the staff’s assistance and improvements in service.

Worst Review:
Jacqulene expressed serious dissatisfaction with the customer service, detailing a poor experience in handling an engagement ring and feeling neglected during the purchasing process.

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff members mentioned include Manager Stephanie.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.