Kay Jewelers, located at 100 Manhattan Town Center, Suite 260, Manhattan, KS 66502, is a well-known jewelry store in Riley County that specializes in engagement ring creation and exceptional customer service. The store features a range of beautiful engagement rings, wedding bands, and a variety of jewelry options. Customers have praised the knowledgeable and friendly staff for their dedication to helping clients find the perfect pieces. Services offered include custom orders, jewelry repairs, and financing options to accommodate various budgets.
Overall, the sentiment from online customer reviews is mixed, with approximately 55% positive, 30% neutral, and 15% negative feedback. Many satisfied customers appreciate the store's attentive service and wide selection of jewelry, while some have expressed frustration with the sales approach and issues related to repairs.
**Opening Hours:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
**Staff Members Mentioned:**
- Kenzi
- Jeana
- Kara
- Tabatha
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 30%
Negative: 15%
Best Review:
Summer expressed appreciation for the staff's effort in helping her find a beautiful bridal set within her budget, highlighting their patience and attentiveness.
Worst Review:
Lindsey voiced her concerns about the store's pushy sales tactics and unprofessional behavior of some employees, indicating a disappointing experience during her wedding band shopping.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 109