Zales Jewelers, located in Manhattan Town Center at 100 Manhattan Town Center, Ste. 430, Manhattan, KS 66502-6001, is a prominent jewelry store specializing in engagement ring creation and a variety of other fine jewelry services. The store offers personalized assistance in designing custom engagement rings, and a range of services including jewelry repair, cleaning, resizing, and in-store ordering.

The staff at this location have been recognized for their helpfulness, with several testimonials praising their attentive customer service and knowledgeable assistance during the engagement ring selection process. The reviews highlight a commitment to making customers feel valued, particularly when navigating the often emotional process of choosing an engagement ring.

However, not all feedback has been favorable. Some customers have reported issues with product quality and customer service, particularly regarding the handling of faulty products and the exchange process, which led to dissatisfaction in certain instances.

Overall, Zales Jewelers has amassed 57 reviews across various platforms, exhibiting a mix of sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Best Review:
Gabrielle noted a great experience with attentive staff providing significant help in choosing the perfect engagement ring, making the visit memorable and stress-free.

Worst Review:
A customer named Morgan expressed disappointment, describing challenges with product issues leading to a frustrating exchange process and communication that felt dismissive.

Operating Hours:
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM

Staff members include Rich, who has been frequently mentioned in customer feedback for providing excellent service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.