Kay Jewelers located at 2500 N Mayfair Rd, Wauwatosa, WI 53226, offers a wide range of services specializing in engagement ring creation. The store has garnered a mixed reputation based on online reviews, which mention both positive and negative aspects of the customer experience.

With a total of 102 reviews observed, positive feedback highlights the expertise and helpfulness of the staff, particularly mentioning individuals such as Patrick and Hazel for their exceptional service in designing unique engagement rings. Customers have appreciated the quality of the jewelry and the variety available for personalization.

On the other hand, some negative reviews point out instances of poor customer service and unprofessional behavior from certain staff members, particularly highlighting moments where customers felt ignored or faced delays in assistance.

Overall, the atmosphere around Kay Jewelers appears to have a balanced sentiment, with approximately 60% positive, 25% neutral, and 15% negative responses from customers.

Opening Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Staff mentioned: Patrick, Hazel

Best Review: A customer noted that a staff member, Patrick, provided them with expert guidance and personalized suggestions for their engagement ring design, leading to a fulfilling purchase experience.

Worst Review: Another customer expressed dissatisfaction with their visit due to a rude salesperson who made them feel unwelcome during their search for jewelry, leaving a negative impression of the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.