Kay Jewelers, located at 1109 S Park St, Carrollton, GA 30117, is a reputable jewelry store specializing in engagement ring creation and exceptional service. With a contact number of (770) 832-1226, this store offers a wide variety of products, including wedding and anniversary rings, necklaces, earrings, bracelets, and personalized gifts. Their knowledgeable staff are dedicated to providing a personalized shopping experience, making the selection of the perfect engagement ring a memorable event.
The store is open during the following hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 10%
Negative: 14%
While many reviews praise the attentive service and friendly atmosphere created by the staff, there are some concerns related to communication about repairs and sizing issues. The overall sentiment reflects a strong inclination towards customer satisfaction, particularly in the engagement ring services offered.
Best Review:
A customer named Olivia expressed her appreciation for the staff at Kay Jewelers, highlighting their willingness to assist in finding the perfect engagement ring and ensuring a seamless experience during sizing.
Worst Review:
Lori shared her frustration regarding the handling of her ring repair, where she felt the response was inadequate and expressed disappointment about the company's liability policies.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members mentioned in reviews include Scott and Kristen.
Positivity Score: 81%
Total Customer Feedback Reviewed: 93