Kay Jewelers Medwick Marketplace Medina OH

KAY Jewelers, located in Medwick Marketplace at 1207 North Court Street, Medina, OH 44256-1581, is renowned for its exceptional engagement ring creation services. The store operates in Medina County and boasts a solid reputation among its clientele, reflected in its 144 reviews. With a phone number of +1 330-723-2051, customers can easily reach out for inquiries or to schedule appointments.

The store's staff, especially Shari and Savanah, have received high praise for their knowledge, approachability, and dedication to ensuring a satisfying shopping experience. KAY Jewelers specializes in custom and special orders, allowing clients to design one-of-a-kind pieces tailored to their specific needs. The friendly atmosphere promotes stress-free shopping, with staff members often acknowledged for their patience and willingness to assist.

While most reviews highlight excellent services and positive experiences, a few concerns have been noted regarding follow-up communication and repair services, which may need improvement.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Best Review:** Margaret commended the sweet staff at KAY Jewelers for their exceptional assistance in finding a beautiful necklace for Mother’s Day, emphasizing the welcoming atmosphere.

**Worst Review:** Russ expressed dissatisfaction with the watch battery replacement experience, noting that the staff scratched the back of his watch while trying to replace the battery.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**

| Day | Hours |
|-----------|----------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |

Staff members mentioned: Shari, Savanah.