Medina Gem Co, located at 23 Public Square, Medina, OH 44256, is a charming jewelry store known for its unique engagement ring creations. With a focus on handcrafted designs, the store offers personalized services that cater to individual styles and preferences. Anneliese Nefos, the owner and a certified Diamondologist, leads a dedicated team that prides itself on building relationships with customers and delivering exceptional craftsmanship.

Clients have lauded the inviting atmosphere and attentive service, with many mentioning how the staff takes the time to listen to ideas and offer expert advice throughout the design process. The shop's strong community connection is reflected in its reputation for quality and creativity. While a majority of feedback is positive, some customers have noted minor issues with product durability and repair expectations.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% report neutral experiences and another 10% share concerns.

Opening Hours:

- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: Closed
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed

Best Review: Dianna commended Anneliese's wonderful service and the beautiful selection, although she encountered issues with a bracelet's durability and repair costs.

Worst Review: Marilyn expressed disappointment with her experience, feeling that the communication about services wasn’t clear enough, leading to some frustration.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.