Kay Jewelers in Milledgeville, located at 2400 N Columbia St, Milledgeville, GA 31061-2069, is a reputable destination for those seeking to create a memorable engagement ring. With a focus on providing a superior shopping experience, Kay Jewelers offers an extensive selection of rings, necklaces, earrings, bracelets, and personalized gifts. The store prides itself on its jewelry repair services and custom design options, enabling customers to work closely with knowledgeable staff to bring their visions to life.

The store operates in Baldwin County and is known for its accommodating team, with staff members such as Sabrina Hill being mentioned for their excellent customer service. However, the reviews reflect a mix of sentiments, with some customers expressing frustration over service delays and warranty issues.

Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday to Friday: 11:00 AM - 7:00 PM

Total customer reviews amount to 99, with an overall positive sentiment regarding the quality of service provided.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review: Kenneth praised the excellent service provided by Sabrina, highlighting a positive shopping experience while ordering.

Worst Review: Judy criticized the customer service for lacking attention, mentioning an issue with a watch repair that took longer than expected.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.