HomeStore LocatorMANatickKay Jewelers Natick Mall
50% Score | Kay Jewelers Natick Mall, Natick MA

Kay Jewelers, located at 1245 Worcester St, Ste. 1036, Natick, MA 01760, is a prominent jeweler situated in Middlesex County. With a focus on engagement ring creation, the store offers a diverse range of services including custom jewelry design, appraisal, gold exchange, and maintenance and repair services. Customers have reported a variety of experiences, particularly highlighting the helpful nature of the staff in assisting with engagement ring selections and other jewelry inquiries. The store's adept team is mentioned frequently, but reviews also indicate inconsistency in customer service, leading to a mixed reputation.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

The overall sentiment from online customer reviews indicates a divided atmosphere surrounding the store. Positive experiences account for 40%, neutral responses make up 20%, while negative feedback stands at 40%. Customers have noted the willingness of staff to assist in finding the perfect engagement ring but have also reported issues with service consistency and communication.

Best Review: A customer praised the assistance received while selecting an engagement ring, noting the staff's helpful and attentive demeanor throughout the process.

Worst Review: A customer expressed frustration with the inadequate service, detailing a situation where they felt dismissed and unassisted while seeking help with their jewelry needs.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 50%
Total Customer Feedback Reviewed: 116

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Kay Jewelers Natick Mall
Kay Jewelers Natick Mall
50%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Map data ©2024
Map data ©2024
Kay Jewelers Natick Mall
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