Kay Jewelers North Park Plaza Holland MI
Kay Jewelers is located at 2279 North Park Rd., Ste 2 110, Holland, MI 49424-8547, in Ottawa County. The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM. For inquiries, customers can reach them at (616) 392-8162.
Specializing in engagement ring creation and an assortment of other jewelry services, Kay Jewelers in Holland has garnered a range of customer feedback. The store offers services such as customized engagement rings, jewelry maintenance and repairs, diamond upgrades, and appraisals. The staff, including recognizable team members like Lakesha, has been noted for being friendly and helpful, often providing excellent customer service and creating a welcoming atmosphere.
However, reviews highlight a mixed sentiment overall. Positive reviewers commend the attentive staff and the quality of their engagement rings, emphasizing the pleasant buying experience. Conversely, some customers have expressed dissatisfaction regarding delays in service, ring repairs, and poor communication, which significantly affected their experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 12%
Negative: 20%
### Opening Hours:
| Days | Hours |
|-----------|------------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
### Staff Members:
- Lakesha
Best Review:
A customer praised the store for its excellent service and the staff's helpfulness, particularly noting how Lakesha made the process of selecting an engagement ring enjoyable and stress-free.
Worst Review:
Another reviewer voiced frustration over their engagement ring being lost after a series of delays and disappointments, ultimately expressing a lack of confidence in the store's management.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
