KAY Jewelers, located at 3941 Taryn Trace, Ste. 2, Zanesville, OH 43701-1764, is a well-regarded destination for those seeking to create the perfect engagement ring. Known for its personalized service, the establishment boasts a knowledgeable staff who assist customers in selecting from a stunning variety of engagement rings, wedding bands, and fine jewelry. With a commitment to both quality and customer satisfaction, KAY Jewelers is dedicated to making the ring selection experience enjoyable.
Operating in Muskingum County, this jewelry store offers services that include custom and special orders, jewelry maintenance and repair, diamond upgrades, and appraisals, making it a comprehensive one-stop shop for all jewelry needs. The staff includes attentive professionals, such as Caitlin, who is praised for going above and beyond in helping clients find the right piece.
Operating Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
Overall Sentiment from Online Customer Reviews:
The store has garnered 72 reviews with an overall positive sentiment, scoring approximately 85% positive, 10% neutral, and 5% negative.
Best Review:
Shyanne praises the outstanding selection and exceptional staff, highlighting their welcoming atmosphere and attentiveness.
Worst Review:
Leah expresses frustration over a lengthy resizing process and poor communication regarding her ring, indicating a significant lapse in customer service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Mentioned: Caitlin
Positivity Score: 90%
Total Customer Feedback Reviewed: 72