Kay Jewelers, located at 1380 Palisades Center Dr, West Nyack, NY 10994, operates in Rockland County, New York. Known for its extensive selection of fine jewelry, especially engagement rings, the store offers a variety of services, including ring customization and repair. Customers have praised the staff's friendliness and willingness to assist in finding the perfect engagement ring, with notable recognition given to sales associates like Liam and Krishna for their exceptional service.

The establishment has earned a commendable 4.6-star rating based on 40 Google reviews, indicating a generally positive experience among customers. However, some negative sentiments have been expressed regarding service delays and specific interactions with staff.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members Mentioned:
- Liam
- Krishna

Best Review: A customer praised the professionalism and patience of the staff, highlighting a wonderful experience while choosing an engagement ring.

Worst Review: One customer expressed significant dissatisfaction, describing a negative experience that involved poor service and communication issues.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.