KAY Jewelers in Peru, IL, located at 5255 State Route 251, Ste. 11, offers a range of jewelry services with a particular focus on engagement ring creation. This well-established store is known for its friendly staff and welcoming atmosphere, making it an ideal location for customers seeking personalized services. The knowledgeable team is committed to helping clients find the perfect engagement ring, offering options for custom designs and various financing plans. Customer feedback emphasizes the professionalism and expertise of the staff, particularly Melissa, who is frequently praised for her exceptional service.
Operating in La Salle County, KAY Jewelers has garnered a reputation for quality and customer satisfaction, with approximately 95 reviews highlighting their service standard. Customers frequently commend the friendly and helpful nature of the employees, as well as the attention to detail provided during the ring selection process. However, some reviews express concerns with product quality and customer service issues.
Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 85%
Neutral Sentiment: 10%
Negative Sentiment: 5%
**Best Review:** Tracy mentioned the store's friendly staff and clean environment, highlighting the positive shopping experience at KAY Jewelers.
**Worst Review:** Chris expressed dissatisfaction with the quality of the products and had concerns regarding the store's policies.
**Opening Hours:**
- Monday: 11 AM - 7 PM
- Tuesday: 11 AM - 7 PM
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
- Sunday: 12 PM - 6 PM
Staff mentioned: Melissa
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*