Located in the Queen Ka'ahumanu Center, Kay Jewelers in Kahului, Maui, is dedicated to providing exceptional engagement ring creation services. With a wide selection of engagement rings, wedding bands, and other fine jewelry, they cater to diverse customer needs. Customers often highlight the expertise and helpfulness of the staff, such as Kawika and Angel, noting how they guide clients through the selection process with care and professionalism. The jeweler also offers custom design services, ensuring that clients can create unique and personalized pieces.

The store operates in Maui County and can be contacted at (808) 877-7331.

Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 10:00 AM - 5:00 PM |

Overall customer sentiment is mixed, with 47 reviews analyzed. Positive feedback accounts for approximately 65%, neutral around 20%, and negative around 15%.

Best Review: A customer praised Angel for her exceptional service and patience while helping them choose an engagement ring, emphasizing that her knowledge significantly enhanced their shopping experience.

Worst Review: Another reviewer expressed frustration over poor customer service when trying to retrieve a ring, stating that the staff's treatment left them feeling discriminated against and unsatisfied.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.